Question 1

What are your bestselling scents?

Accepted Answer

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Cranberry Orange
It's classic for a reason. The perfect combination of warm spices & sweet citrus.

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Chamomile Fields 
Take a personal journey to the calming zen tea houses of Japan to refresh & awaken your senses

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Apple Cider 
Transport yourself to the apple orchard with a warm mug in your hand. A comforting blend that will make your house the most inviting... and delicious.

Question 2

How do I use simmering potpourri?

Accepted Answer

Instructions for Use:

Fill a large stovetop pot or crockpot with water.

Add 1-2 Tablespoons of simmering potpourri.

Heat to a low simmer. Refill water as-needed. 
​
As the ingredients warm on the stove, they will scent your home.

Enhance: Add a dash of vanilla extract to take your scent to the next level!

Optional for Easy Cleanup:

Add contents to a tea satchel before simmering.
​
Alternatively, pour contents into a strainer after simmering for easy disposal.
​
Be good to the planet! Simmering potpourri is 
100% COMPOSTABLE.

Question 3

How long does a simmer pot last?

Accepted Answer

1-2 tablespoons of  simmering potpourri simmered on low heat will produce a strong scent for for 3-4 hours. Be sure to monitor the water level to prevent it from drying out. If you want to boost your scent, add another tablespoon of simmering potpourri, a dash of vanilla extract or a few drops of your favorite essential oils.

Each of our 8oz (1 cup) simmering potpourri tins contains up to 16 tablespoons of simmering potpourri.

Question 4

What is your return policy?

Accepted Answer

We think you'll love our products, but unopened and unused merchandise is eligible for return within 14 days of purchase.

Please note, return shipping costs are non-refundable.

For assistance with initiating a return or exchange, please reach out by emailing customercare@simmerology.com

Question 5

What ingredients are in your products? Are they non-toxic?

Accepted Answer

Simmerology products contain only real, all-natural and non-toxic ingredients, including flower blossoms, berries, fruit, spices, botanical herbs & 100% real essential oils

Each product lists all of it's real ingredients.

Our products contain NO Synthetic or Artificial Fragrances, Phthalates, VOCs, Petroleum, Dyes, Soot, Particulate Matter, Paraffin Wax, Soy, Benzene, Acetone, or Toxins. 
​

Question 6

What are the benefits of simmering potpourri vs burning a candle?

Accepted Answer

Listen, we're not here to scare you. Burning a candle or using a scent plug-in every now and then is probably OK. But candles and scent plug-ins contain compounds which can negatively impact our indoor air quality, and may be harmful in high enough doses.

Candles contain some potentially harmful ingredients like:

• Soot and particulate matter - from burning wix, wax and fragrance

• Pthlates - are found in almost all synthetic fragrances, including candles and plug-ins

• VOCs - We were surprised to learn that most candles in the USA are made of paraffin wax, which release VOCs like Benzene into the air. You can read more about it here. (https://www.iqair.com/us/newsroom/hidden-dangers-scented-candles)

Even candles that are soy-based may contain some paraffin - check the label - although a full list of ingredients isn't required by law, so make sure you're buying from a trustworthy source.

That's where Simmerology comes in.

Simmering aromatics means you are only bringing real, all-natural and non-toxic ingredients into your home including flower blossoms, berries, fruit, rare spices, botanical herbs & 100% real essential oils

Simmerology's products contain NO Synthetic or Artificial Fragrances, Phthalates, VOCs, Petroleum, Soot, Particulate Matter, Paraffin Wax, Soy, Benzene, Acetone, or Toxins.

Question 7

Can I add essential oils or vanilla extract to my simmer pot?

Accepted Answer

Yes, you can add a splash of vanilla extract or a few drops of your favorite essential oils (cinnamon, orange and lavender are some of our favorites!) to customize your home's fragrance.

All of our products will have a strong scent without adding anything additional, but feel free to take your simmer pot to the next level by customizing it! Essential oils offer a wide range of scents and therapeutic benefits, making them a popular choice for simmer pots.

Question 8

Can I use a slow cooker or crock pot for my simmer pot?

Accepted Answer

Yes, you can absolutely use a slow cooker or crockpot. Set your slow cooker to the lowest setting, add your ingredients, and if your lid doesn't have holes to allow steam to escape, leave the lid slightly ajar and your home will be filled with a beautiful aroma.

Question 9

Can I reuse the ingredients in my simmer pot?

Accepted Answer

Yes, you can reuse your simmered ingredients to continue your simmering session later on. After use, strain the mixture (or before use place contents in a tea satchel) and store the ingredients in an airtight container. Ingredients can be stored in the refrigerator for up to 2 days.

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