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SHIPPING AND RETURNS

Shipping Time:

From the time your order is placed,

it will take us 2-3 business days for us to process your order.

Each item is hand-made with care!

We ship via USPS, which will take between 1-5 business days to reach you,

depending on where in the USA you are located. 

Returns:

We think you'll love it, but unopened and unused merchandise

is eligible for return within 14 days of the purchase date.

Upon initiating a return, a refund will take 5-7 business days for it to be returned on the original payment method. 
 

Please note, return shipping costs are non-refundable.

We take the utmost care to package each order so it arrives safely,

but in the unlikely event of damage during shipping,

please email us with a picture of the damaged product and we will send a replacement.

Contact Us:

For assistance initiating a return or exchange,

please reach out by emailing

customercare@simmerology.com

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